Reset GoPro Hero WiFi Password Using SD Card

GoPro Hero wireless passwords are forgotten frequently. If you do forget your password, it can be a pain to guess it again. Here is a quick way to reset your GoPro wireless password. These files can simply be downloaded and copied to your microSD card to reset your GoPro Hero 3+ or your GoPro Hero 3.


(Note: All GoPro Hero 3 series files are the same). How to Guide:

  • Download the file for your specific GoPro model (the list of files is below).
  • Insert the microSD card into your computer (using a microSD to SD adaptor or microSD to USB adaptor). NOTE: The microSD card does NOT need to be formatted, you can keep your current recordings on the card.
  • Unzip the file on your computer.
  • Copy the files to the microSD card.
    • For the GoPro Hero 3+, the files need to be in a folder called “UPDATE”. Make sure you copy the folder to the card. It will not work if the files are not in the UPDATE folder.
    • For the GoPro Hero 3, the files need to be in the root directory of the card, NOT in a folder. Copy the files directly to your card, not in a folder. It will not work if the files are in a folder.
  • Eject the microSD card from your computer.
  • Insert the card into your GoPro whilst the camera is off.
  • Turn on the GoPro, it will come up with a screen saying it is updating, and turn itself off when complete.
  • Turn your GoPro on and connect to the WiFi using your device.

In the files, the WiFi details are:

  • SSID: GoProHero
  • Password: goprohero

If you want to customise the SSID and password, edit the “” file with Notepad/TextWrangler/similar. In the file you will see two lines with:


– edit to your desired combination.   This guide should help people trying to:

  • Reset GoPro Hero 3 WiFi password when forgot serial number.
  • Reset GoPro Hero 3 WiFi password when lost serial number.
  • Reset GoPro Hero 3 WiFi password when states invalid serial number.
  • Reset GoPro Hero 3 WiFi password when “fake” serial number.
  • Reseting a GoPro Hero 3 Plus (Hero 3+) with any of the issues above.

132 thoughts on “Reset GoPro Hero WiFi Password Using SD Card

  1. Hey,
    I have the same problem with a Hero 3+ Black. Even if i copy the files correctly, i still get the “wireless settings update failed”. Basically, it’s like this:
    1. If i copy it without the “UPDATE” folder, just the 2 files in the root of SD, it won’t detect any update, which is normal.
    2.If i copy the whole “UPDATE” folder, it detects it ( which is normal ), but i get the error “”wireless settings update failed”” ( which is NOT normal )

    I’ve seen multiple users had this problem, so can you please investigate and find a fix ?


  2. thank you very very very very much. ive been downloading and updating many many times but its a failed. but your link to the update is very simple and it takes me only a few SECONDS to download and my wifi is FIXED and working now..thank you again


  3. Thank you bro. After searching for a video on youtube and tried many times updating my hero3+ silver wifi it failed and i come accross to your blog and i simply click on the link and in seconds my wifi is working on my phone. More power and thank you again


  4. Your advise worked for me thanks but I think the problem has possibly been due to a possible app upgrade as my app has not asked for a password in the past except maybe when I first downloaded it to my mobile devices when it first came out over a year ago


  5. Why when i insert the memory card update doesn’t show up..please help
    I followed the instructions carefully and step by step..


  6. Hello,
    can you please help me? im trying to change the Wifi password. I followed every step, but it didnt work. I have tried to add the files to the folders several times, but everytime I start the Go pro, nothing happens? I unpacked the file and put it in a folder who I called Update. And also put the files in the folders who where already there called Update. But nothing seems to work? Am i doing it the wrong way?

    Greetings Lynnsey


    1. Thanks it works! I thought i have to add the whole folder, in stead of only the folder Update. So now it works good! thanks for the information!!! you`re my hero!


  7. Hey, man.
    I just want to thank you for this files.
    I forgot the wi-fi password that I had created when I first turn the gopro on.
    I was trying to get this files from Gopro support website, but the website is not working. I don’t know if somebody else had the same problem, but it’s impossible to get this files from there. Anyway, thanks a lot, man. Great help!


  8. Thanks man!

    Guys, although I thought by gopro 3+ is silver, but the files for Black one worked like a charm. Therefore, incase silver doesnt work, try black.


  9. Hi dude, i have a computer but i dont have an internet conection for download the file, so i used android for download the file but its not work.
    I can’t download the file in hero3+ silver..
    Can you fix it??


  10. hello, this didn’t not work for me.. I’m using a mac and there was no unzip or anything so i just copied the files over. once i put the sd card into the go pro it updated just fine and now the wifi name has been changed to goprohero, but the app won’t let me use the password goprohero, if i make any changes to the file (ssid or wifi password) the update will fail. do i just need to get to a windows to use notes to make this work?


    1. Hi Adam. Should work fine on a Mac, these zips were created on a Mac. So the SSID reset to goprohero, but the password didn’t work? Maybe try setting the SSID as “test” and password as “testtest” or similar to see if it works..


      1. Still no luck. I’ve tried changing the ssid and password to a variety of things and test, testtest, like you suggested but it seems if I change anything in the the update will fail.

        When I dl the update I just open the folder and double click the file and change it that way… I don’t have text wrangler and obviously I don’t have notes on my mac… could that be the problem?


      2. Ah bugger. Is the SSID updating? I haven’t experienced this before, or heard from other users. It usually just works, or doesn’t work (i.e. won’t apply the reset). Have you tried updating per my other post?


  11. Mille merci pour ce tuto, j’ai pu remettre a jour mon mot de passe.
    C’est tellement compliqué de trouvé ça sur les forum, y compris le site officiel!!!!
    Encore merci.


  12. OMG. After messing around on the official GoPro site for an hour, and getting totally frustrated, you sorted it. Thankyou!!!!! Just could not get the text edit option to work on the ini file, as it would not save as an INI file again?


  13. Legend ! I must’ve tried 20 different websites, including Gopro (which 404’d me). Yours was the first to mention that you have to copy the update folder, not just the files. Worked first time !


  14. Hi. Please help! I have tried this for hours and it will not work for me?!
    No matter what I do, when turn the GoPro back on after doing all the steps it will not recognise anything and does not try even try to update?!!?!?
    Please help asap. Thank you!!


  15. Great! The files from the official support site did not work for my GoPro 3+ Black – file name support.cmd was wrong – yours do fine now (support.11.txt)- thanks so much and have a great New Year!


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